General FAQs
1. What is Oh Show?
2. How do I use oh show.net?
3. Is it cheaper to buy tickets through Oh Show?
4. Where is Oh Show located?
5. Can I use my Credit Card?
6. What is the payment system for purchasing my tickets?
7. I’ve reserved tickets for several people. How many vouchers are sent to my e-mail?
8. I’ve registered with a different name/I mistyped my name; is it possible to change the name on the voucher?
9. Can I use my student ID to exchange tickets at the box office?
10. How would I purchase tickets for a group?
11. What should I do if I can’t find the tickets I want on the website?
12. I didn’t receive the voucher, what should I do?
13. ‘Call’ sign appears when I’m trying to make a reservation, What should I do?
14. Is it OK if the credit card holder is not the person picking up the tickets?
15. How do I delete my account?
16. I have parties watching the show with my but we would like to pay separately. What should we do?
17. What steps would I/my company has to take in order to be affiliated with Oh Show?


Broadway Shows FAQs
1. How are the sections in Broadway theater divided?
2. Where will my seat be located?
3. How do I get tickets for Broadway show besides Oh Show?
4. When should I arrive at the theater?r
5. How should I dress?
6. Can I bring my suitcase to the theater?
7. Where can I buy Broadway souvenirs?
8. Is there a cheaper rate for children?
9. Can children 4 and under watch the show?
10. I couldn’t make it to the show, can I watch it some other time?

Las Vegas Shows FAQs
1. How are seats divided in the theater of Las Vegas Shows?
2. When booking through ohshow.net, what are my seating options?
3. What are other ways to purchase Las Vegas show tickets than booking through ohshow.net?
4. What is the return policy?
5. When should I arrive at the theater by?
6. Can a different person pick up the tickets in place of the buyer?
7. What is the dress code?
8. Where can I buy the show-related souvenirs?
9. Is there a different rate for children?
10. Can children under 5 watch the show?

 

1. What is Oh Show?

Oh Show provides Broadway tickets and tour tickets at a discounted price. Reservations can be conveniently made 24 hours, 7 days a week, 365 days. We have divided our products into three category and they are: Broadway, Off-Broadway and Tour Tickets. Tickets, for example The Lion King and Wicked, which are sold out most of the time, can be easily booked at our website, at a cheaper rate. All tickets guarantee Orchestra and Front Mezzanine seats, which are known as the best seats in the theater. Compared to booking at the ticket box or Broadway Brokers, you can save 20-50%.

 

2. How do I use oh show.net?

 

3. Is it cheaper to buy tickets through Oh Show?

We hold discounted tickets from all of our partners. For Broadway shows, we guarantee Orchestra and Front Mezzanine seats. Ohshow.net is also conveniently made so that you can purchase your show, tour, cruise tickets all in a single click.

 

4. Where is Oh Show located?

We are located on 147 West 35th street Suite #203 New York N.Y. 10001. (Between 7th Avenue and Broadway). You may also reach us at (212) 842-9311. If you have difficulty making reservations through out website, you may stop by our office during the office hours.
 *Office Hours: Monday – Friday : 10am – 7 pm (Eastern Time)
 *Ticket Pick-up Hours: Monday – Friday : 10am – 7 pm (Eastern Time)
 *Office is closed Saturdays and Sundays

 

5. Can I use my Credit Card?

Yes, We accept Visa and Master Card only.

 

6. What is the payment system for purchasing my tickets?

There are three easy options for making payments:

A. Credit Card at www.ohshow.net :
After choosing which ticket to buy, add the item to your shopping cart. Once you have entered the necessary informations, for the last step, you’ll see a page for your credit card information. Visa and Mastercards are accepted. Once the payment has been processed, you will receive a confirmation e-mail along with your ticket voucher.

B. Credit Card by phone, fax or e-mail:
If you are unable to use our website, you may call, fax or e-mail our customer service line and we will assist you.
 *Phone: (212) 842-9311
 *Fax: (212) 842-9312
 *E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Reservations made through phone, fax and/or e-mail are processed with credit cards; Visa and MasterCard only. All purchases are in U.S. dollars.

C. Cash:
If you are unable to purchase the tickets with a credit card, you may stop by the office during office hours (M-F 10am – 7pm) and buy the tickets with cash.

 

7. I’ve reserved tickets for several people. How many vouchers are sent to my e-mail?

One voucher will be sent to the person who has made the reservation. The person must be present when exchanging it at the ticket box.

 

8. I’ve registered with a different name/I mistyped my name; is it possible to change the name on the voucher?

Yes, if the show date is more than ten (10) days away, please contact our customer service at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will process the name change. However, if there is less than ten (10) days left until the show date, no change can be made to the reservation. BUT, there have been cases where names have changed last minute, so please contact our customer service.

 

9. Can I use my student ID to exchange tickets at the box office?

No, you must bring a valid Government issued ID. The following are forms of Government issued ID: passport, drivers license, non-drivers license, military ID, etc. The person whom the ticket is reserved must be present at the time of ticket redemption.

 

10. How would I purchase tickets for a group?

If you are planning a trip from an institution, school, etc., please contact our customer service at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and our representative will assist you. Depending on the show, you may be eligible for additional discounts.

 

11. What should I do if I can’t find the tickets I want on the website?

Some shows are not available for purchase at the moment. If you are having trouble finding the ticket you were looking for, please contact us and we will better assist you.

 

12. I didn’t receive the voucher, what should I do?

Once you have made your purchase, you will receive a payment confirmation along with a voucher via e-mail. If you did not receive any in your e-mail, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
*Please check you SPAM MAILBOX.*
(For Yahoo! Mail users – There have been cases where our e-mails do not go through so we recommend using a different e-mail address than Yahoo! Mail)

 

13. ‘Call’ sign appears when I’m trying to make a reservation, What should I do?

If you see a ‘Call’ sign when trying to make a reservation, please contact our customer service at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will better assist you.

 

14. Is it OK if the credit card holder is not the person picking up the tickets?

Yes, that’s not a problem. However, the ticket pick-up person’s name must be present on the voucher. The pick-up person should also remember to bring a Government issued ID.

 

15. How do I delete my account?

Send us your ID and name to our customer service at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will send you an e-mail confirming your account has been deleted.

 

16. I have parties watching the show with my but we would like to pay separately. What should we do?

All purchases made through Oh Show go through a system where all seating arrangements are made automatically. Therefore, Oh Show does not manually arrange seats for individuals. This means, if purchases are made on different credit cards, you are not guaranteed to be seated consecutively. For example, if you have a party of three and would like to pay individually, all three orders will go into the system separately, meaning these are three separate orders. In order to be seated consecutively, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call us at (212) 842-9311 and speak with our representative.

 

17.What steps would I/my company has to take in order to be affiliated with Oh Show?

We hope that you/your company gain profit by working with Oh Show. If you have any questions regarding the affiliation process, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will send you the appropriate files.

 

1. How are the sections in Broadway theater divided?

*Premium Seat: Facing the stage, seats in the center, near row E, on the first floor are called Premium seats. Premium seats are priced around $200-$300 per seats. Seats next to or behind these are in placed in Orchestra.
*Orchestra Seat: It generally holds about 20 rows. Located on the first floor, sound and view is best in these seats.
*Front Mezzanine: It usually overhangs about the 10th row of the Orchestra seats; therefore, the view is almost as good as the Orchestra seats. The first 7,8 rows of the Mezzanine are often called the Front Mezzanine.
*Mid Mezzanine: In the case of theater being very big, there is a Mid Mezzanine between Front and Rear Mezzanine. Mid Mezzanine is right behind Front Mezzanine.
*Rear Mezzanine: These seats are usually located at the far end of the second floor or the third floor. You may hear well however, the view might be a little out of focus. You can hardly see the performers.
*Keep in mind; all theaters have a different layout.*

An example of a theater map is:

 

2. Where will my seat be located?

We guarantee Orchestra and Front Mezzanine seats which are the best seats in the theater. Oh Show tickets are cheaper than other ticket locations however; we do not only carry side and rear Orchestra seats. Starting from the center Orchestra, seats are arranged in the order they are booked. Unfortunately, if the show is almost sold out or purchased very close to the date, you will have less chance of getting center seats. Broadway shows are best if bought at least 2 months in advance. For tickets that are almost sold out, seat results will be the same even if the tickets are bought at the theater box office. You will receive an e-mail within 48 hours of purchase with the exact seating number. Oh show opens all seating arrangements which have already been made to the public.

 

3. How do I get tickets for Broadway show besides Oh Show?

A. Buying tickets directly from the theater box office: You may directly go to the box office at located at the theater and purchase tickets from there. The box offices do not have any discounts so this option may be a little pricey. Box offices are normally opened from 10am-8pm; this may vary depending on the theater. You may purchase show tickets on the day of and receive your seating arrangements at the ticket box. If you would like to pick the day with the best seating options, you may ask the box representative for best seats and they will let you know in the date range you have provided. However, Sold Out tickets are unavailable anywhere you go, even if that is the theater box office.

B. Buying tickets through a ticket broker: If you are looking for a ticket that is already Sold Out, ticket broker might be your best bet. However, you’ll also have to pay the price. Tickets bought through a broker are usually 40% more of the actual ticket price. Sometime, including other fees, tickets might cost up to 50% more than the actual price. Nevertheless, if you are looking for tickets on Christmas or Valentine’s Day where most tickets are sold out, brokers might be your best bet. The most used brokers in the U.S. are: www.americantickets.com and www.manhattanconcierge.com.

C. Buying tickets at TKTS: This is the mostly known option for customer who don’t have a specific show in mind. If you would like to watch a show but don’t mind which one, you may walk up to the TKTS location during the day. TKTS sell tickets for that day show up to 20-50% discounted price. The tickets they sell are already printed and therefore, you don’t have a choice of which seat you get. From the list of shows that are available, for that day, you call out the name and they will tell you how much; it is difficult to ask any other. During the peak summer seasons and the month of December, you’ll have to wait approximately 2-3 hours on line to get a ticket. There is a $6 fee per ticket. You may also see the list of shows available at TKTS location on the web before waiting on line at www.tkts.com.

1. Time Square location: Duffy Square, 47th street (Broadway), opened all year round. Monday – Saturday 3-8pm (evening shows), Wednesday & Saturday 10am-2pm (afternoon shows), Sunday 11am-7pm (evening shows).
2. South Street Seaport: Pier 17, opened all year round. Monday – Saturday 11am-6pm, Sunday 11am-3:30pm.

D. Buying tickets using coupons: For shows that are long-term or less popular, you may use the available coupons. Unlike TKTS, you don’t have to wait in line and have to option of choosing the date and seats for the show. Coupons are located at hotels and terminals. If you are staying at a hotel, ask the Concierge staff for the coupons since they aren’t very visible. Coupons have an expiration date and show are not available on weekends and major holidays; Christmas, Thanksgiving, Independence Day, etc.

E. Entering the ticket lottery: For customers who have time and don’t mind which show to watch, this might be the best idea. On the day of the show, you register your name and the number tickets needed (under 2) approximately 2-21/2 hours before the show time and wait for your name to be called. The name-calling process takes about half an hour and if your name is called, you go up to the front and purchase your ticket. Tickets are usually $20-30 and purchased cash only.

F. Buying tickets through TDF: This option is recommended for students staying in N.Y. for a long period time and is planning to watch multiple shows. Register yourself at www.tdf.com by sending a copy of your student ID and tickets are free for that year. Starting the year after you have registered, you will get 75% discounts on Broadway, Off-Broadway, Play, Dance, etc. There is a $25 registration fee and tickets are under $32.

 

4. When should I arrive at the theater?

Theater will open for seating 30 minutes prior to the show time. We recommend you arriving 15-30 minutes prior to the show time.

 

5. How should I dress?

This depends on the show. Though a tuxedo and an evening dress are no longer mandatory for attending a Broadway theater, a suit or sports coat will definitely be appropriate. Dress pants with decent shirt would be put on the median of the theater-goers.

 

6. Can I bring my suitcase to the theater?

A Coat Check is available at the theater. If you have any large items including suitcases, bags, coats, etc., please utilize the Coat Check. Please use the restroom before sitting in your seat and no outside food is allowed. If you have a purse or a small coat, please place them on your lap during the show. No photo/video can be recorded so do not take out your camera/cell phone. If found taking pictures, you may be asked to leave without refunds.

 

7. Where can I buy Broadway souvenirs??

Theaters carry official Broadway souvenir merchandises for all musicals and plays. Some of the merchandises they normally carry are: Broadway posters, t-shirts, mugs, magnets, key chains, jewelry, toys, CDs, DVDs, unique theater gifts, etc.

 

8. Is there a cheaper rate for children?

No, all tickets are sold at the same rate regardless of age. Children under 4 years of age will not be allowed in the theater and every one regardless of age must have their own ticket.

 

9. Can children 4 and under watch the show?

When it comes to children, the general rule for Broadway is that no one under 4 years old is allowed in the theater. Broadway officials will not check each child’s birth certificate when they walk in, but if he/she looks too young, they won’t be allowed into the theater. Also, regardless of how old they are, every one must have a ticket.

 

10. I couldn’t make it to the show, can I watch it some other time?

If you couldn’t make it to the show and didn’t pick up the tickets, please pick them up as soon as possible (even on the next day). Broadway has a ‘Pass Date Ticket’ rule where tickets that have not been picked up can be used after the date of the show. The Pass Date rule only applies for Tuesday – Thursday showings and you will have to call the theater every day (keep in mind all theaters have a different number) to check if the show is sold out. If there are leftover seats, they will allow you to use your ticket which you haven’t used yet. Unfortunately, you are not guaranteed the seat which was initially assigned to you.
(Pass Date tickets are only available on Tuesday – Thursday showings. You must have the original ticket with on hand when going to watch the show. There are no reservations for Pass Date tickets so you can NOT go on Tuesday and ask for Wednesday’s ticket.)

 

1. How are seats divided in the theater of Las Vegas Shows?

Category 1: Best seats in the theater. These seats are centered in the front of the theater.
Category 2: The distance of these seats from the stage is not much different from Category 1. However, they are usually the side rows of the first and second floors. Nonetheless, they still have the full view of the stage.
Category 3: These seats are located at the Balcony (third floor). The seats are centered so you still have the full view of the stage; however, the distance from the stage is quite far.
Category 4: (Limited View) These seats are located throughout the theater and is usually near rails or pillars which can block your view.

*For ‘Le Reve”, the seats surround a 360¡Æ circular stage which allows all seats to have the full view. Due to this set-up, the first two rows have the least view of water and air performances and so the last two rows are considered VIP seating

 

2. When booking through ohshow.net, what are my seating options?

We guarantee tickets for Category 1 and Category 2 which are considered the best seats. Except Viva Elvis, once you have purchased a ticket, you’re seating arrangement will be made from the best seats that are still opened. However, if you are looking for tickets in the next couple of days or chose a date which most tickets have already been sold, you won’t be seated in the center seats. Especially for Cirque du Soleil shows, you should purchase tickets at least 2 months prior to the show date. You will receive an e-mail within 48 hours of purchase with the exact seating number. Oh show opens all seating arrangements which have already been made to the public.

 

3. What are other ways to purchase Las Vegas show tickets than booking through ohshow.net?

There are multiple ways to purchase tickets for Las Vegas shows. However, if you plan your visit ahead of time and purchase tickets in advance, you may save time, money and headache and just relax and enjoy the show.

1. Buying your tickets at the theater
A. You may go to the appropriate hotel which the theater is located and purchase your ticket there. However, the box office do not offer any discounts. Also, if the show is already sold out, you won’t have any luck getting a ticket anywhere else, even at the box office. If you are purchasing a ticket at the box office and would like to know which date has better seats available, you can ask the representative and they will tell you which days have less reservations.

2. Buying your tickets through the show website
A. Since most of Las Vegas’ shows are played in their private theater at a hotel, the hotel website will have the show sale category.

3. Buying your ticket through broker
A. If there’s a show you must see and it’s sold out, ticket broker, ie: bestofvegas.com, will be your best bet. However, including commission, tax, etc., you’ll end up paying about 50% more than the actual price.

4. Buying you ticket through Ticket4tonight
A. Ticket4tonight is a discount ticket booth, located along the Strip, for shows on same day the ticket is bought. If you haven’t decided on a specific show and looking for any show to watch, this booth might be the best way. They sell left over seats at 20-50% discounted price. However, you’ll have to invest in time. The long line begins to form around 9am so make have enough water to keep you hydrated in the Vegas heat. Shows that are usually sold out, like ‘O’ and ‘KA’ will have less to no chance of being available at this booth.

 

4. What is the return policy?

All Las Vegas tickets sold at ohshow.net are FINAL SALE. This policy has been set between Oh Show and its distributors. Therefore, there is no refund and/or exchange. So, PLEASE CHECK AND MAKE SURE ALL INFORMATION IS CORRECT, including the date of the show, number of people, etc.

 

5. When should I arrive at the theater by?

You must exchange your voucher to the actual ticket at least one (1) hour prior to the show time. Tickets which have not been exchanged one (1) hour before the show time may be canceled.
The theater itself is very spacious and might take up to 30 minutes just finding your seat, so please keep this in mind.

 

6. Can a different person pick up the tickets in place of the buyer?

No, the name on the voucher must pick up the ticket. A Government ID must be present when picking up the ticket.

 

7. What is the dress code?

There is no specific dress code. Try staying away from slippers and/or sneakers with dresses and/or suits but there isn’t a set dress code for any show. Since Las Vegas is full of tourists, the dress code is very free; for example, tourists may where shorts and sandals if that’s all they carry. You may also see locals wearing evening dresses and tuxedoes, which is also allowed, looking ‘fabulous’ for the show. Clothes may change the mood of the night so if you want to make this a special evening, try putting something on that will make you feel like you’re walking on the red carpet.

 

8. Where can I buy the show-related souvenirs?

Once you enter the hotel, where the show theater is located, you will see all the show-related souvenirs in the main lobby. Near the theater, you may also find shops that carry show related items only. In the shops, you will find CDs, DVDs, T-shirts, mugs, program of the show, etc. Buying the items before the show, even late at night, might be a good idea. You can also purchase souvenirs at the show website.

 

9. Is there a different rate for children?

Yes, only if the tickets are purchased through the phone or at the ticket booth. Keep in mind children are not allowed to some theaters due to age restrictions. Please check our website for the age restrictions for each show.

 

10. Can children under 5 watch the show?

Cirque du Soleil has age restrictions for most of their shows. For example, ‘O’, ‘KA’, ‘Love’, and ‘Viva Elvis’ is available for children age 5 and up. All of the shows require children to be accompanied by an adult. ‘Zumaniy’ and ‘Jubilee!’ are restricted to ages 18 and up. There is no age restriction for ‘Mystere’.